Emergency Service 60 Minute Response

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Frequently asked questions

When it comes to drainage we are often asked questions and wanted to put together some of the most often asked questions to help you find the answers easily.

In emergency drain blockages cases we will always aim to be at your property within 60 minutes of booking.
Bad smells in properties could well be coming from the drains, depending on how your drains run and where they are situated all depends on where the smell could exactly be coming from. We can determine this upon attendance.
Drain blockages vary and can never really be determined how long an unblock can take due to the different obstructions that can be causing the issue. In most cases we tend to clear 80% of blockages within 1 hour.
CCTV drain surveys in London typically take around 1-2 hours.
Definitely not. There is no dig technology which involves structural drain lining to prevent having to dig any ground types.
Yes. By your sink draining slower a complete blockage is around the corner. Its best to nip it in the bud sooner rather than later.
This means you have a blockage in your soil stack and is an emergency.
Here at First Action Drainage Services, we have over 40 years experience in the drainage industry and have dealt with all types of properties and land.
Regular drainage maintenance is available with First Action Drainage Services and this is the most sufficient and proven method to prevent a blockage recurring.
We take payment on completion and this can be made via card, cash, BACS or cheque.
Our engineers will always call at least 30 minutes prior to arrival.


Are your drains blocked, broken or leaking?

If you have an emergency our team is here to help. Our emergency service operates 24 hours a day, seven days a week and 365 days a year to ensure you always have someone to help you out.

  • 24/7, 365 days a year emergency service

  • Fast, reliable and efficient services

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020 3797 1239

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    Our Service

    At First Action Drainage, we offer reliable, efficient and cost-effective
    services to ensure your drains are running smoothly.


    CCTV Drain Survey

    First Action Drainage offers CCTV drain survey’s that provide details about problems or faults in drainage systems. Allowing repairs to be more accurate and faster.

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    Blocked Drains

    No matter whether you have a blocked drain, blocked sink or bath our team of reliable, honest, professional experts can help by unblocking and clearing the blockage.

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    Drain Jetting

    Drain jetting is one of the most effective ways to clean and clear drainage. Our team is equipped with fantastic high-pressure jetting tools to remove resilient blockages.

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    Commercial Work

    Commercial drainage is often very different to domestic systems. Our skilled and reliable team can provide drain repairs, relining, jetting and CCTV drain surveys.

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    Cesspit/Septic Tank

    You need to have your septic tank emptied and checked annually by a qualified professional, First Action Drainage can provide this service throughout London.

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    Drain Relining

    Over time, drains can have reduced or restricted flow with damages, drain relining is a method by which repairs are made to restore the flow as if the drains were new.

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    Bathroom Blockages

    At First Action Drainage in London, we can help you to deal with and remove problems for blocked sinks, blocked baths, blocked toilets or drains.

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    Drain Descaling

    Over time scale can built-up within your drains causing restricted flow. At First Action Drainage we provide a drainage maintenance plans to descale the pipework.

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    Blocked Toilets

    Nobody wants a blocked toilet or drain in there house, at First Action Drainage we offer unblocking and drain repair services to remove any blockages.

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    Drain Repairs

    Over time, drains can become damaged and blocked, our team provides reliable drain repair and relining services to ensure you have the drainage flow you need.

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    Kitchen Blockages

    Blocked sinks or drains are an issue that is often faced in kitchens. Our team of reliable experts will be able to located and clear the pipework to remove the problem.

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    Flooding Emergency

    Flooding can cause no end of problems or worry. Our team can help by dealing with the issue as quickly as possible. Speak to us today if you have a flooding emergency.

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    Saniflo Toilets

    First Action Drainage install, service and repair Saniflo toilets and we offer a fast call out service for Saniflo blockages. We are available 24 hours to help with blockages.

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    See what our customers think

    “Punctual, professional, helpful, very happy to recommend. I was incredibly impressed with the service provided.”

    Miss Oteng

    “I found Darren’s number by Googling ‘CCTV surveys’ and his number came up first. When i telephoned his office, I was dealt with in a polite manner and an appointment was made for the next day. Darren turned up on time and I knew from the very moment that I met him that I could trust him. Darren took the time to explain the process and at no time did I feel that he would charge me more than the quote. If I have to survey more drains then I would use his service.”

    Robert Steer

    “Great service, very polite and very knowledgeable about drain systems. Would recommend him above all the big companies. He turn up on time and went thought what he was going to do before he undertook the works. Will be keeping his number for future works.”

    Happy Customer

    Cleaning London’s drains since 2000 – Call 07889 524108 to get a free quote

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